Return & Exchange

At Carrier, we are committed to providing high-quality products and ensuring customer satisfaction. If you encounter any issues with your order, our return and refund policy is designed to assist you.

• Eligibility for Returns: If you receive a product with a defect or manufacturing issue, please contact us immediately to initiate the return process.
• Inspection & Approval: Once the product is returned, our team will inspect it. If a defect is confirmed, we will proceed with the refund or exchange.
• Return Timeframe: Returns must be requested within a specified period from the date of receipt.
• Refund Process: Refunds will be processed through the original payment method after the product has been inspected and approved.
• Exchange Option: If preferred, defective items may be exchanged for a replacement of the same model (subject to availability).
• Conditions: Products must be returned in their original condition, including packaging and accessories.

For assistance, please reach out to our customer support team